Terms & Conditions
Effective Date: July 2026
Welcome to Dawn M. Rivers Coaching & Consulting LLC. By purchasing products, enrolling in services, joining memberships, attending events, or using this website, you agree to the following Terms & Conditions.
1. General Agreement
By accessing this website or purchasing any product or service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these terms, please do not purchase or use our products or services.
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2. Products & Services
These Terms apply to all offerings, including but not limited to:
* Printed books
* eBooks
* Audiobooks
* Digital downloads
* Online courses
* Coaching programs
* Memberships
* Workshops
* VIP Days
* Speaking engagements
* Live events
* Future products and services offered through this website
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3. Payment
All prices are listed in U.S. Dollars.
Payment is due in full unless an approved payment plan is offered at checkout.
Failure to complete a payment plan may result in suspension or termination of access to products or services.
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4. Refund Policy
Physical Books
Due to the print-on-demand nature of our books, all book sales are final.
We do not accept returns or offer refunds.
If your book arrives damaged, defective, or you receive an incorrect item, please contact us within seven (7) days of delivery so we can assist with a replacement through our printing partner.
Digital Products
Due to the immediate delivery of digital content, all sales of digital products are final.
No refunds will be issued.
Coaching Programs, Courses & Memberships
Unless otherwise stated on the specific sales page, payments for coaching, memberships, courses, workshops, and events are non-refundable.
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5. Intellectual Property
All materials are protected by copyright.
This includes, but is not limited to:
* Books
* Workbooks
* PDFs
* Videos
* Audio recordings
* Frameworks
* Coaching materials
* The Luxe Identity Spiral™
* Course content
* Website content
You may not reproduce, distribute, modify, teach, resell, or share these materials without written permission.
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6. Personal Responsibility
Our products and services are designed for educational and personal development purposes.
You remain solely responsible for your decisions, actions, and results.
No specific outcome or transformation is guaranteed.
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7. Coaching Disclaimer
Coaching is not therapy, counseling, legal advice, financial advice, or medical treatment.
Please seek licensed professionals when appropriate.
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8. Memberships & Online Communities
We reserve the right to remove members whose behavior is abusive, discriminatory, threatening, or disruptive to the community.
No refunds will be issued due to removal for violation of community guidelines.
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9. Limitation of Liability
To the fullest extent permitted by law, Dawn M. Rivers Coaching & Consulting LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or any product or service.
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10. Privacy
Your personal information will never be sold.
Information collected through this website is used only to fulfill orders, communicate with customers, and improve our services.
Please review our Privacy Policy for additional information.
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11. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Changes become effective immediately upon posting to this website.
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12. Contact
Questions regarding these Terms & Conditions may be directed to:
Dawn M. Rivers Coaching & Consulting LLC
Lakewood, Ohio